Common Customer Service Questions & Answers

We do not give refunds. If this is not agreeable to you then you will need to find an alternative leads supplier.

You and I are both business people, we strive to act professionally. Professionals neither seek nor give refunds. Retail shops give refunds but that’s not what we are, we are a business to business company. Apache Leads was established in 2003 we would have gone broke long ago if we were not providing what we promised. Cool?

Accepting your order and processing your order requires we invest both time and money. Due to the time sensitive nature of leads it is unlikely we would be able to recover our costs from trying to resell the leads we procured for you.

This does not mean we do not want to satisfy you, we do 100%. So rather than give a refund we are willing to replace any bad leads.

A bad lead is one which cannot be contacted, for example their phone is disconnected. Bad leads are not people who are not interested in your opportunity. Pro Tip: If you are getting a lot of resistance from leads, use a better script.

To receive a bad leads replacement simply mark the lead bad in your Leads Management System.

Our secure shopping accepts credit/debit card and PayPal. If you prefer you may make payments via Western Union or by Bank Deposit. Simply contact us and we will send you the details. Our Contact page is here.

The short answer is no. When you complete your profile in the Leads Manager you will nominate the company you are working with. This prevents the system ever sending the same leads to people working with the same company. Great idea right? You can Create/Login to the Leads Manager here.

Many phone numbers in Australia begin with a zero. Try adding a zero to the front of the telephone number as this sometimes is missing. If the number is bad and the lead cannot be contacted then its considered a bad lead. Simply mark it bad in your Leads Manager System and the bad lead will be replaced automatically. Sweet? You can Create/Login to the Leads Manager here.

We operate out of Brisbane, Australia, Fuquay Varina, North Carolina, USA and Phnom Penh, Cambodia. We sure are covering quite a few time zones.

Most people don’t want leads delivered on weekends, however if you are an eager beaver and want leads on the weekend, it’s no problem at all. Simply go to the delivery options in your Leads Manager System and check the boxes for Saturday and Sunday. Then enter the number of leads you want on those days. Boom! The system now knows and will deliver what you want when you want. Easy peasy right? You can Create/Login to the Leads Manager here.

This will only be relevant if you have selected your leads to be delivered by email from inside your free Leads Manager System. Often CSV files get a little compressed when they are emailed. All the columns are adjustable. Simply select any or all columns and drag them wider. CSV files may be opened in Microsoft Excel, Open Office and Windows Notepad.

If this happens it’s best to contact admin so we can investigate and advise you. Sometimes things go wrong, like the system ran out of that particular lead. In any case contact us by calling or emailing or using the live chat. Our Contact page here.

Usually within 24 hours. After you have placed your order, it’s automatically in the system and will be delivered per your Delivery Options you selected in your free Leads Manager System. Cool right? You can Create/Login to the Leads Manager here.

All lead companies sell leads more than one time. Otherwise leads would be many times more expensive to you. Shared or Semi Exclusive mean the same thing. The leads we supply are shared with up to 2 other people. Those people will not be working with the same company you are.

Some companies claim they are selling you exclusive leads and charge you a lot more. This is simply not true. How can they guarantee the lead never filled out more than one form on the internet? Imagine you were looking for a home business. You would enter that into Google and more than likely complete a number of forms to get some information from a few different sources right? Don’t buy their story.

Our leads are generated via search engine traffic and advertising on large networks. People see the advertisements and are taken to a survey form. Once they fill out the form, they are a “lead” and they are sent to you expecting to be contacted very soon about a home business opportunity. All leads have volunteered the information and have not been given incentives to fill out the form. Sometimes you will contact a lead who claims they were only filling out a survey form for an ipod or some other type of incentive. They well may have done that either before or after completing our survey form. They may be confused about how many forms they have filled out as we do not offer ipods or any other incentive. It should be remembered that we have no control over how many forms the leads have filled out in their web surfing travels.

Our Australian Premium leads have also been phone interviewed by our call center. They were surveyed over the phone and answered a number of questions. All the answers are provided with the lead data.

Yes our site uses https and is the same security level as banks, Governments etc.

You’re going to love this. If you find a lead is uncontactable then in your free Leads Manager System you simply click on the “bad lead” button. This will mark the lead as bad and remove it entirely from the system so no one else gets it.

Then automatically the system will replace that lead for you. Pretty nifty right? You can Create/Login to the Leads Manager here.

YES. When you set up your Delivery Options in your Free Leads Manager you can tell us exactly how many leads you want each day of the week and also at exactly what time they should be delivered. You can Create/Login to the Leads Manager here.

To get started Click Below and Create or Log in
to your FREE Leads Manager Account

Carolyn Jennings
Carolyn Jennings
I am having huge success with the leads. I have now enrolled 7 and have heaps of presentations booked to do its great
Charles Gregson
Charles Gregson
Don, Thank you so very much for your kind and prompt response. Your generosity on the filling of this order is very appreciated. I will definitely pass the word to others in regard to your professional and kind response to this matter. Thank you again.
Tarah Prout
Tarah Prout
Apache leads are the best leads we have ever tried. They are real people looking for work online. With other lead companies we have found people have no interest in working and were just filling out a survey online to try and make some extra money. On the rare occasion that we receive a dud lead we simply e-mail it back and with no questions asked the lead is replaced straight away. The real time leads system is great for us as we are able to turn them on and off as we please meaning when we do contact a ...
Andrew Bowie
Andrew Bowieidaho, USA
Hey I purchased 25 short form leads from your company and I love the service I think its great.
Darren Gottling
Darren GottlingSalt Lake City, Utah
It is a pleasure to recommend Apache Leads. I ordered the Special Introductory Offer leads for $10.00, to try out. So for I have many interested prospects. I would recommend Apache Leads to everyone. I just ordered the Redirected Leads and I'm excited.
Lisa Roff
Lisa RoffAustralia
Hi Don! I love your work I 'm gonna keep coming back for more! You guys are great!
Michele Forrest
Michele ForrestSunshine Coast, Australia
I have found your leads to be great quality.... the service from you and your team is fantastic, and I recommend you to all my new team members!! The Lead Packages are a fantastic way to buy, and are real value for money.... Apache Leads has most definitely made a huge impact on the success of my business.... THANK YOU so much!!!!
Rania Reda
Rania RedaBrisbane Australia
I have purchased Apache Australian Real Time and Aged leads several times and will continue to purchase them. My conversion rate is excellent with 1 in 5 people I phone converting to sales! Anyone wanting an immediate infusion of sales should purchase these leads and build their business fast. I'm on target to earn a six figure income in my first 6 months in business thanks to these leads, it's a great feeling.
Carrol de la Mote
Carrol de la Mote
Many thanks again. You are certainly living up to your promise. As I have said before this is a great way of getting my business going ahead. It has grown by 100% since I started purchasing leads from you. So yes, I will be getting all my downlines onto it as well.
Andy Bailey
Andy BaileyUKOEM Ltd
I've found the quality of the leads from Apache Leads to be very high, almost all telephone numbers are home phone numbers and everyone speaks English at a good standard. The responses to the survey questions are very useful, knowing how much time and money someone is willing to invest BEFORE I call them makes things a LOT easier!. I am happy to recommend Apache Leads to anyone seeking prospects for their home based business.
Curtis Lilly
Curtis Lilly
Thanks Michelle for your expedient and fast support. You did a great job and I will order again
Josephine Davies
Josephine Davies
Apache Leads was recommended to me by a successful network marketer and friend who has been using Apache leads and having GREAT results with these leads. I will recommend those in my team to use Apacheleads too and I personally will be coming back for more! Keep up the good work Don!
Dr. Robert J. Houchin
Dr. Robert J. HouchinDDS
It is a pleasure to recommend your company to others who are also interested in good leads and an excellent service. When we decided to expand into Australia, New Zealand and the UK, I was not sure how we would obtain quality leads from "Down Under." I have no hesitation in recommending anyone to use your services.
Terry Gaitely
Terry GaitelyNetworker
Im a part time network marketer and I have been buying all sorts of leads from Apache leads over the past 12 months, which has expanded my business from Australia into Canada,New Zealand, Switzerland,The U.K. and The U.S.A
Amaechi Ekufu
Amaechi EkufuLondon UK
Great leads. Real people, real results.As I run a Network Marketing home business in the UK, it's really difficult to find the right company with leads that gets results. Apache Leads gives me results. Thanks Don.

100% Satisfaction Guarantee with our Leads

Don Reid

Don Reid 

Founder & CEO 

Our No-Bad Lead Policy applies to every fresh lead we supply.

"We strive to verify all of our data and to also ensure your best experience we also offer this Replacement policy. If you receive a disconnected, wrong number or bad email address, we will replace them"